Previous versions of DocSpring included a default inactivity timeout of 1 hour. We included this timeout because many PDF templates and submissions can contain sensitive customer information.
Many people found the 1 hour timeout to be very annoying, so the default inactivity timeout has now been changed to 30 days. You can now configure this option in your Account Settings:
We still recommend that you set your Inactivity Duration to 1 hour (or less) if you are sending us any sensitive information.
Thanks for using DocSpring, and please let us know if you have any feedback or questions!